5th Feb 2010 | Posted by James J. Wells James J. Wells's picture

My colleague Katherine Axt and I attended last week’s PRSA New York seminar, "Regulatory Scrutiny of Social Media: The Impact on PR Communicators in 2010 and Beyond" where New York Attorney Michael Lasky walked us through the FTC’s updated guidelines concerning online Endorsements and Testimonials.

31st Jul 2009 | Posted by James J. Wells James J. Wells's picture

Speaking at last week’s Social Communications & Healthcare Conference (#BDI), Pfizer VP/Worldwide Comunications Ray Kerins said that Pfizer wants to have online conversations with its consumers. However, he thinks it is unfair to ask company employees to risk their job implementing a social media program that the FDA might later deem a violation, despite its refusal to issue guidance in this area. Nevertheless, the company just two weeks ago launched its corporate Twitter page (@Pfizer_News) and is starting to proactively communicate with its audience in real-time.

2nd Jul 2009 | Posted by James J. Wells James J. Wells's picture

Nothing has had a greater impact on my view of social media more than the book Groundswell, specifically its Social Technographic Profile, a research tool helping brands to identify how its customers use social media technologies. So I became intrigued when I heard that imc² adapted Forrester’s technographic profile tool for healthcare.